Welcome to the FSB compliment / complaint / information centre.
The FSB is the office of the Registrar for non-banking financial services.
Should you have a complaint or compliment about the service or staff at the FSB OR if you would like to request information, please click here.
Find information on how or where to log your complaint here.
For industry related complaints:
Complaints against service providers are primarily dealt with by bodies set up specifically for this purpose, and not by the FSB. For such complaints, you need to contact the office of the relevant Ombudsman or Adjudicator as per the attached list