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​Welcome to the FSB Compliments / Complaints / Information page

The Financial Services Board (FSB) is a unique independent institution established by statute to regulate the South African non-banking financial services industry in the public interest. The financial services regulated by the FSB includes retirement funds, pension funds, short-term & long-term insurance, funeral insurance, collective investment schemes (unit trusts and stock market) and financial advisors and brokers.
Complaints against service providers are primarily dealt with by bodies set up specifically for this purpose, and not by the FSB. For such complaints, you need to contact the office of the relevant Ombudsman or Adjudicator. Click here to view the list 
If you have a complaint or compliment about the FSB or have a complaint relating to one of the entities regulated by the FSB or wish to request information or feedback from the FSB.
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